Frequently asked questions

Because the Cenacolo Vinciano admits only 40 people every 15 minutes to protect the fragile painting, demand vastly exceeds supply and dates are almost always sold out. The official museum releases tickets in three-month blocks, plus a weekly Wednesday micro-drop for the following week, and they routinely sell out within hours. Joining our priority waitlist — with no payment now — means we watch the calendar for your date and book the instant it opens, before it disappears again.

You tell us your preferred date and the full name of everyone visiting, and join with no payment and no card details. We watch the official Cenacolo Vinciano release calendar 24/7. The moment a slot opens for your date, we email you a secure payment link. You pay, we immediately book the tickets in your names, and your official named, timed-entry tickets arrive by email with activation instructions. If no slot opens before you travel, we close the reservation and tell you — you're never charged.

Cenacolo Vinciano tickets are nominative — each ticket carries one visitor's full name and the name cannot be changed after purchase. At the ticket office, staff check a photo ID against the name on every ticket. Because dates sell out within hours, we need the exact names in advance so we can book the second your date opens. Each name must match the passport or ID that visitor will travel on; a mismatch means refused entry, with no refund and no name change.

No — and we won't pretend it is. The Cenacolo runs on fixed 15-minute timed slots with no general queue to skip. What we do is secure and hold a named slot for you on a calendar that is otherwise sold out, and book it in your name so it clears the ID check at the gate. You still arrive 30 minutes early to validate your ticket, exactly like every other visitor.

Fifteen minutes. Your group of up to 40 is admitted through climate-controlled airlocks, you have 15 minutes in the refectory in front of the Last Supper, and then you exit so the next group can enter. It's short by design — the sealed environment is what has kept the painting alive — so our 5-minute audio history, sent before you go, helps you make the most of those minutes.

Arrive at the Cenacolo Vinciano ticket office at Piazza di Santa Maria delle Grazie at least 30 minutes before the time on your ticket. Present your ticket with a photo ID for the named visitor for validation, then wait at the museum entrance for your 15-minute slot. If you arrive late you forfeit the slot and the fee — the museum cannot reschedule a missed entry, so plan to be early. We send these instructions with your ticket.

It is on the end wall of the refectory of the convent of Santa Maria delle Grazie, at Piazza di Santa Maria delle Grazie 2 in central Milan. Take Metro Line 1 (red) to Conciliazione (about a 5-minute walk) or Cadorna, or Line 2 (green) to Cadorna FN. Trams 16 and 19 also stop nearby. From Milano Centrale it's about 20 minutes via Metro Line 2 to Cadorna and a short walk.

Tuesday to Sunday, 08:15 to 19:00, with last admission at 18:45. The museum is closed every Monday, and on 1 January and 25 December. Entry is by fixed 15-minute timed slot only — there is no walk-up admission, which is why securing a specific slot matters so much.

Yes. The Church and Dominican Convent of Santa Maria delle Grazie, together with Leonardo's Last Supper in its refectory, was inscribed on the UNESCO World Heritage List in 1980 (list reference 93). The painting was the principal reason for the inscription, alongside Bramante's celebrated church and apse on the same site.

Yes. The operator offers reduced and free admission for certain categories — for example, young people under 18 enter free and 18–25-year-olds pay a reduced rate. Those categories are eligibility-checked at the museum and aren't something we sell separately; if anyone in your group qualifies, let us know when you join the waitlist and we'll advise how to handle it. Every visitor, free or paying, still needs a named, timed-entry ticket — places are capped at 40 per slot regardless of fare.

Until your date opens and you pay, nothing is booked and you can change or cancel your waitlist reservation freely — you've paid nothing. Once a ticket is booked in your name it is for a specific 15-minute slot, is nominative and non-transferable, and all sales are final; a refund is issued only if the museum itself cancels or fails to admit you. Because the name can't be changed after purchase, please give us the exact travelling names up front.

Then you're simply never charged. If no slot opens for your chosen date before you travel, we close the reservation and let you know in good time. Joining the waitlist costs nothing and carries no obligation — the worst case is that we couldn't secure a date, and you pay nothing for that.

Personal photography without flash is generally permitted, but flash, tripods and video are not, and the rules are enforced strictly to protect the painting. The refectory is dim and climate-controlled by design — follow the staff's instructions and spend more of your 15 minutes looking than photographing.